Effective Date: August 3, 2023
 
Your privacy is of utmost importance to us at Avana.ai. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our services. By using our site, you consent to the practices described in this policy.
 
Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, contact details, and billing information when you register an account or make a purchase on our site.

1.2. Usage Data: We may automatically collect certain information about your use of our services, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

1.3. Third-party Information: If you choose to link third-party accounts (e.g., social media) to our services, we may collect information from those accounts with your permission.
 
Use of Information
2.1. We use the collected information to:
a) Provide, maintain, and improve our services.
b) Process your transactions and deliver the purchased services.
c) Respond to your inquiries, comments, and customer service requests.
d) Send you important information, updates, and promotional offers related to our services.
e) Customize and personalize your experience on our site.
f) Prevent fraud, enforce our policies, and comply with legal obligations.
 
Data Retention
3.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it.
 
Information Sharing
4.1. We may share your personal information with third-party service providers who assist us in delivering our services, processing payments, or conducting business operations. These providers are contractually obligated to protect your information and may not use it for any other purpose.
4.2. We may disclose your information if required by law or in response to a valid legal request, such as a court order or government inquiry.
 
Data Security
5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 
Your Choices
6.1. You can review and update your account information by logging into your account on our site.

6.2. You may opt-out of receiving promotional emails from us by following the instructions provided in the email.
 
Children's Privacy
7.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.
 
Changes to the Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting on our site.
 
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@avana.ai.
 
By using Avana.ai, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This policy is subject to the Terms of Service governing the use of our services.
 
Your Avana.ai Team